Alternative Dispute Resolution (ADR) refers to mechanisms used to resolve disputes outside formal court proceedings in a timely, cost-effective, and amicable manner. ADR processes in Sri Lanka aim to improve access to justice, reduce court delays, and promote mutually acceptable settlements while preserving relationships between disputing parties.
ADR mechanisms in Sri Lanka include mediation, conciliation, and arbitration, supported through legislative frameworks and institutional mechanisms established by the Government and facilitated by the Ministry of Justice and National Integration.
Many activities inclusive of community mediation, debt settlement facilitation, dispute resolution awareness programmes, and capacity building for mediators and justice sector stakeholders are implemented through the following institutions and mechanisms.
Mediation Boards Commission
Introduction
Mediation Boards Act. No. 72 of 1988 provides for the establishment of Mediation Boards. Immediately upon the introduction of the Mediation Boards by the operation of the Act, arrangements were made to commence the establishment of Mediation Boards throughout the country covering all most all the Divisional Secretary’s Divisions Island wide. In particular, the establishment of these Mediation Boards has offered a unique opportunity for speedy settlement of minor disputes in which it operates as a strong mechanism for the settlement of disputes as an alternative mean to litigation. At present, there are 329 Mediation Boards throughout the island and approximately 8,266 mediators are assisting people on voluntary basis enabling them to reach an amicable settlement to their dispute some of which have dragged upon for years.
The Mediation Boards Commission comprises of 05 (five) members. Three of them are statutorily required to be retired judges of the Superior Courts. All these members are appointed by His Excellency the President. The administration activities of the Mediation Panel Boards viz. appointment, transfers, dismissal and disciplinary control are charged by the Mediation Boards Commission.
Mediators act as a third party in settlement of disputes among the parties. Efficiency of the Mediation Panel Boards may be evaluated on the basis of the number of disputes which such Boards receive per annum.
Upon widely acclaiming the mediation by the community as a convenient and low cost mechanism in resolving their disputes. The interest shown by the public towards the mediation becomes on the increase at an unprecedented level. This amply demonstrates by the fact that more than 100,000/- disputes have been referred to the Mediation Boards annually.
more detail click website: http://mediation.gov.lk/
Special Land Mediation Boards
- Jaffna
- Kilinochchi
- Batticaloa
- Trincomalee
- Anuradhapura
Principal Objective
The Act provides for the legal framework necessary for institutionalizing Mediation Boards, which are empowered to resolve, by the process of mediation, all disputes referred to it by disputing parties as well as in certain instances, by Courts.
Procedure for Appointment of Mediators
- The Commission upon nominations made by Organizations of the area, and consequent to a training course makes the appointment of Mediators to Panels.
- In order to ensure that Mediators are impartial and are free of any political bias, the Act specifies that only Organizations of a non-political character can nominate persons for appointment to Mediation panels.
- An important aspect of the appointment procedure is that nominated persons are required to undergo a training course in mediation skills and techniques (conducted by Mediator Trainers) at which the aptitude of the nominees is assessed. The Commission appoints as Mediators only such persons as are reported to possess the required aptitude, skills and techniques.
- In implementing the Mediation Boards Act, much emphasis is placed on the training of Mediators and of Mediator Trainers.
Disputes Which Can be Referred to Mediation
The Act seeks to distinguish between disputes which must mandatorily be referred for Mediation (prior to the filing of any action in respect of such dispute, in Court) and other disputes which may voluntarily be referred for Mediation by the choice of the parties. There is also provision for disputes to be referred for mediation by Court.
Mediation Proceedings
Upon an application being made to a Panel of Mediators to settle a dispute arising within its area, the dispute is referred to a Board, which consists of three members of the Panel constituted according to the preferences of the disputants. The Board may either be a pre-constituted one selected by the disputants or its members may be individually selected according to the choice of the parties from amongst Panel members. Upon the reference of a dispute to a Board, the Board is required.
Commercial Mediation
The concept of Mediation has also been institutionalized through the Commercial Mediation Centre of Sri Lanka Act, No. 44 of 2000. The Commercial Mediation Centre of Sri Lanka (CMCSL) established there under was launched on September 12th, 2000 and is statutorily mandated to promote the wider acceptance of Mediation and conciliation for the resolution and settlement of commercial disputes; to encourage parties to resolve commercial disputes by mediation and conciliation; and to conduct the settlement of commercial disputes by mediation and conciliation. The Center has formulated its own Rules in terms of which mediation sessions are required to be conducted and in respect of the fees payable. There is also a Code of Conduct for the Mediators. The ADR initiative was taken at the request of the private sector community which expressed a dire need for a more expeditious and efficient dispute resolution mechanism in relation to commercial matters. The establishment of this Centre was a response to that need which calls for efficacy, values and speed.
Panels of Mediators
Mediators are appointed to constitute a Panel of Mediators for a defined territorial area. Its members are persons of the community and it enjoys territorial jurisdiction within its defined administrative area. Each Panel appointed for a Mediation Board Area is required to consist of a minimum of twelve members which may include up to five public officers nominated by the District Secretary for the area.
- A Chairman appointed by the Commission heads every Panel of Mediators.
- Mediators function on a purely voluntary capacity and are not paid any remuneration other than a nominal allowance to cover travel expenses.
Community Mediation
In 1988, the Mediation Boards Act No. 72 of 1988 was passed by Parliament. The Act provides for the legal framework for institutionalizing Mediation Boards, which are empowered to resolve by the process of mediation, all disputes referred to it by disputing parties as well as in certain instances, buy courts. A large number of the disputes handled by the boards related to community disputes. However, Banks have increasingly been referring issues regarding debts as well. (MEDIATION BOARDS ACT NO. 72 OF 1988)
Mediation Special Categories
In 2003, Mediation (Special Categories of Disputes) Act was passed by Parliament. Under this Act a gazette notification was published making provisions with regard to the settlement through Mediation of any dispute relating to debt, damage or demand which has arisen as a result of the Tsunami that occurred on December, 26th 2004.
Mediators Trainers
There is a permanent cadre of Mediator Trainers in the Ministry of Justice. These officers are given periodical refresher courses and are required to conduct training courses for Mediators throughout the island on a regular basis. It is firmly believed that training in the skills and techniques of mediation is of the essence if mediation efforts are to achieve results. Mediator Trainers are only engaged in the task of training and do not mediate in any disputes, which are referred to Panels of Mediators.
- Trainee’s Manual - Community Mediation Programme
[PDF - 688 KB] - Contact Details Of Mediation Boards in Sri lanka
[PDF - 143 KB]
Office
Ministry of Justice's New Building,
80, Court Road,
Colombo 12.
+94 112 334 323
+94 112 334 323
Secretary Office
+94 112 334 815
Administrative Officer
+94 112 334 261
Training Unit
+94 112 334 258
Notice Calling for Nominations for the Appointment of Mediators
| Gazette Date | Document |
| Gazette Date 19.04.2019 | Gazette [ PDF - 214.2 KB ] |
| Gazette Date 23.01.2017 | Gazette [ PDF - 338.62 KB ] |
| Gazette Date 07.06.2018 | Gazette [ PDF - 253.8 KB ] |
| Gazette Date 04.04.2018 | Gazette [ PDF - 49.5 KB ] |
| Gazette Date 04.07.2018 | Gazette [ PDF - 214 KB ] |
| Gazette Date 27.02.2019 | Gazette [ PDF - 137.38 KB ] |
| Gazette Date 19.03.2018 | Gazette [ PDF - 34.63 KB ] |
| Gazette Date 26.02.2018 | Gazette [ PDF - 538.5 KB ] |
| Gazette Date 29.09.2017 | Gazette [ PDF - 857.37 KB ] |
Debt Conciliation Board
To provide a relief arrangement for the aggrieved public for the repayment of loans involving immovable property.
Provision of legal protection and relief for the debtors to enable them to get back their immovable property such as agricultural land, housing property placed as security for a loan obtained on a Mortgage, Deed of Conditional Transfer, or Deed of transfer executed solely in respect of a loan transaction, by making payment in installment with a low rate of interest.
Objective
To assist parties to arrive at a settlement on the repayment of loans on Mortgage Bonds, Deeds of Conditional Transfer and Deeds of transfer executed solely for a loan transaction in respect of immovable property.
This Department was established under the Debt Conciliation Ordinance No. 39 of 1941 with the objective of introducing of relief to help the public to get over their indebtedness caused by loans obtained on the security of deeds on conditional transfer of immovable property such as land, paddy fields, estates, houses, unsecured loans obtained on documents such as promissory notes, Cheque, along with such secured loans.
In addition thereto, the Amendment Act No.29 of 1999 enables the Board to intervene in respect of transfer deeds executed purely for a loan transaction, resulting in further expansion of its relief support.
The Debt Conciliation Board consists of five (05) members, appointed by the Minister one of whom shall be nominated by the Minister to be Chairman of the Board. No fee is charged for the applications submitted to the Board and the proceedings before the Board are free of any stamp duty. A very small amount is charged as Gazette and notice fees, and as such an immense service is afforded to the average persons suffering under indebtedness. It is a great relief to the public that it is not compulsory for the applicants to be represented by a lawyer.
The proceedings before this Board are different from those before an ordinary court of law. The settlement arrived at between the parties is not an agreement imposed by the Boards but one arrived at voluntarily by the parties, before the Debt Conciliation Board. However, the Board has the power to reduce the unreasonable rates of interest charged or in case of failure on the part of the parties to accept the just suggestions made by the Board to issue a certificate under the Ordinance to the debtors. Further, if the creditors fail to appear before the Board at the final hearing in response to the notice issued, an expert hearing is held after which a certificate is issued to the debtor. However, only if the Board is satisfied that the creditor has intentionally failed to attend the inquiry to be held after notice is issued through registered post and the Grama Niladhari. On such occasions, the benefit of the issue of such a certificate will accrue to the debtor. If this certificate is produced to a court before which a trial is being held on the same matter, that court is empowered under the Debt Conciliation Ordinance to allow a period subject to a maximum of 10 years for the settlement of the loan and reduce the interest to the minimum rate and not to recover any costs from the debtor.
No 35A,
Dr N.M Perera Mawatha,
Colombo 08.
+94 112 697 910/ +94 112 697 911
+94 112 697 911
| View & Download | |
| Application For Relief Under the Debt Conciliation Ordinance | ![]() |
| Instructions to Complete the Application | ![]() |
| Functions of the Department of Debt Conciliation Board | ![]() |
Arbitration and Other ADR Mechanisms
Arbitration in Sri Lanka is governed by the Arbitration Act, No. 11 of 1995, which provides a formal and legally binding process for dispute resolution, particularly in commercial matters. Conciliation and negotiated settlements are also encouraged within and outside judicial proceedings to promote efficient and amicable dispute resolution.
ADR mechanisms collectively contribute to improving access to justice by providing faster, less adversarial, and cost-effective alternatives while maintaining fairness, confidentiality, and procedural integrity.





